Regixo
For organizers

Privacy Policy

Last updated: 3/29/2026

1. Introduction

This Privacy Policy (“Policy”) explains how Regixo (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you access or use our platform, including our website and any future mobile applications (collectively, the “Platform”).

By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Policy.


2. Scope of Policy

This Policy applies to:

  1. Users who browse or use the Platform
  2. Users who purchase tickets
  3. Event organizers using Regixo
  4. Any individual interacting with our services

This Policy does not apply to third-party platforms or services linked on Regixo.


3. Information We Collect

We may collect the following types of information:

3.1 Information Provided by You

  1. Name
  2. Email address
  3. Phone number
  4. Account login details
  5. Event booking details (tickets, preferences, etc.)
  6. Communication with support or organizers

3.2 Automatically Collected Information

When you use the Platform, we may collect:

  1. IP address
  2. Device and browser information
  3. Usage behavior (pages visited, clicks, session data)
  4. Cookies and tracking data

3.3 Information from Third Parties

We may receive limited data from:

  1. Payment gateways (transaction status only)
  2. Login providers (Google, etc.)
  3. Analytics tools

4. How We Use Your Information

We use your data to:

  1. Create and manage accounts
  2. Process ticket bookings and payments
  3. Communicate with you (updates, confirmations)
  4. Improve platform performance and user experience
  5. Prevent fraud and ensure security
  6. Comply with legal obligations


5. Legal Basis for Processing

We process your data based on:

  1. Your consent
  2. Performance of a contract (ticket booking)
  3. Legal obligations
  4. Legitimate business interests (platform improvement, security)


6. Sharing of Information

We may share your information with:

6.1 Event Organizers

  1. To enable ticketing, entry, and communication

6.2 Service Providers

  1. Payment gateways
  2. Hosting providers
  3. Analytics tools

6.3 Legal Authorities

  1. When required by law or to protect rights

We do NOT sell your personal data.


7. Data Storage and Retention

  1. Your data is stored securely on trusted servers
  2. We retain data only as long as necessary for:
  3. Providing services
  4. Legal compliance
  5. Dispute resolution

After that, data is deleted or anonymized.


8. Cookies and Tracking

We use cookies and similar technologies to:

  1. Keep you logged in
  2. Analyze platform usage
  3. Improve performance

You can control cookies through your browser settings.


9. Data Security

We implement reasonable security measures, including:

  1. Encryption of sensitive data
  2. Secure servers
  3. Access control

However, no system is completely secure.


10. Your Rights

Depending on applicable law, you may have the right to:

  1. Access your data
  2. Correct inaccurate data
  3. Request deletion
  4. Withdraw consent
  5. Object to processing

You can contact us to exercise these rights.


11. Children’s Privacy

Regixo is not intended for users under 18 years of age. We do not knowingly collect data from minors.


12. Third-Party Links

The Platform may contain links to third-party services. We are not responsible for their privacy practices.


13. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Continued use of the Platform means you accept the updated Policy.


14. Contact Us

For privacy-related queries: support@regixo.com